A strong client experience matters because it directly impacts your success with enquiries and discovery calls. When people have a smooth, positive first impression, they are more likely to become clients, stay with you longer, and refer you to others too 🙌

I know you’ve been there! Opened your emails, spotted something from a Client and thought, “Seriously? You’re only sending this now?”.

I was reminded of it again this month while finding maternity leave cover for one of my clients. The range of rates Virtual Assistants are charging was HUGE, and not always reflective of skills or experience.

Pricing objections can mess with your head! But most of the time, it’s not about your rate being wrong. It’s about a client not fully understanding the value or just not being the right fit. 

I’m trying something new.. A monthly check in from me here at Rulu Virtual HQ. A simple little roundup of helpful insights, business reflections and things to think about as you move into a new month.

Today at the SVAI , we hosted a webinar introducing a group of women to the world of Virtual Assistance. We all remember ✨that✨ feeling,...

This week, I chatted with an Online Service Provider who started her year by doing something BIG . It wasn’t a launch. She didn’t take on...

This time between Christmas and New Year is always a bit odd, isn’t it? You find yourself wondering what day it is and whether you should...

This morning I hosted a Business Vision Workshop with the fabulous Flexi Minders, it was such an energising session!! The workshop was...

It’s finally December, so I can officially say it without getting the side eye...Merry Christmas!!!🎄🥳 December can feel like a...

Let’s talk about something most of us have faced: a client or potential client saying, “Your rate is too high.”  😬 😬 It’s tough,...

How’s your week going? I know this time of year can feel like a whirlwind, but I hope you’re managing to carve out a little time for...

Can you believe we’re almost halfway through November already?  As we start wrapping things up for the year, it’s a great time to think...

As the year wraps up, now is the perfect time to think about where your business is headed for 2025! And for many of us in the online...

Whilst most of us have Halloween on the brain, Black Friday’s right around the corner 🎃 For us Online Service Providers, it can be a fun...

When I say it’s been one heck of a week around here, I mean it. Life hit HARD with everything from Covid to family emergencies & beyond...

We all know that video content is KING when it comes to marketing & building trust with potential clients. Right? Yet, for many Online...

Let’s be real for a sec.. Business can be a little bit tougher than people let on, can’t it? I’ve heard many times from newer Online...

I’m super excited to share that Life Virtually has hit a major milestone - our 50th episode!! 🥳 In this special episode, we’re diving...

Imagine being announced as the WINNER of an Award, recognising you, your business and achievements! It's a game changer that solidifies...