A strong client experience matters because it directly impacts your success with enquiries and discovery calls. When people have a smooth, positive first impression, they are more likely to become clients, stay with you longer, and refer you to others too 🙌

I know you’ve been there! Opened your emails, spotted something from a Client and thought, “Seriously? You’re only sending this now?”.

I was reminded of it again this month while finding maternity leave cover for one of my clients. The range of rates Virtual Assistants are charging was HUGE, and not always reflective of skills or experience.

Pricing objections can mess with your head! But most of the time, it’s not about your rate being wrong. It’s about a client not fully understanding the value or just not being the right fit. 

I’m trying something new.. A monthly check in from me here at Rulu Virtual HQ. A simple little roundup of helpful insights, business reflections and things to think about as you move into a new month.

Today at the SVAI , we hosted a webinar introducing a group of women to the world of Virtual Assistance. We all remember ✨that✨ feeling,...

This week, I chatted with an Online Service Provider who started her year by doing something BIG . It wasn’t a launch. She didn’t take on...

This time between Christmas and New Year is always a bit odd, isn’t it? You find yourself wondering what day it is and whether you should...

As the week winds down, I know many of us are gearing up to sign off for the year. I hope that’s exactly what you’ll be doing soon! This...